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Safety News

These pages are intended to pass safety information on regarding equipment and good practice recommendations.

Trading Standards have a product re-call page which is regularly updated.

https://www.tradingstandards.uk/consumers/product-recalls

Argos have there own product recall page which gives up to date information about faulty products.

For a list of these and other manufacturers recalled products please see our page "Product Recalls" which has more details.

Great British Truffle Collection

Montezuma's Great British Truffle Collection

If you have purchased any of this collection (or have any lemon meringue truffles) with a best-before date of 19th October 2018 please return to us for a full refund.

We have discovered a lemon meringue truffle with a small fragment of plastic truffle mould and want to recall anything from a similar date as a precaution.

If in doubt, please return any Great British Truffle Collection (or lemon meringue truffles) for a full refund or replacement.

2018-10-01 Recall: River Island - Girls' outfits

Girls' outifts

As part of our continuing quality control measures we have become aware that the waistband on the following products does not conform with the recommended length requirements.

Girls outfits

 

2018-10-01 Recall: River Island - Mini trainers

 

RECALL NOTICE

Mini trainers

As part of our continuing quality control measures we have become aware that the top cover of the toggle of the following mini shoes is defective and may come off if pulled.

 

Mini trainers

If you have purchased any of these products (the product number can be found on the care label) please discontinue their use immediately and return them to us for a full refund and reimbursement of any postage costs. The products may be returned to any River Island store or direct to:
FREEPOST, RI Customer Service Parcels

The safety of our products is a principal concern and we are very sorry for the inconvenience this may cause. If you have any queries please contact Customer Services at:
Email This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel +44 (0)344 576 6444

2018-10-15 Recall: Flying Tiger Copenhagen - Soft Crayons

Flying Tiger Copenhagen continuously strives to maintain and improve the safety of our products and to ensure that our customers feel safe in purchasing our products. If you have questions about the recall please contact Flying Tiger Copenhagen by mail: This email address is being protected from spambots. You need JavaScript enabled to view it. or website contact us here.

 

Soft Crayons

Recalled product
Soft Crayons, Item 3005741, sales period from April 1 to May 16, 2018.

Hazard
The caps on these crayons pose a potential choking hazard to young children.

Incidents
None reported This a preventative measure.

Remedy
Customers should immediately stop using this product and keep out of reach of children. We encourage you to return the Crayons to their nearest Flying Tiger Copenhagen store for a full refund.

It is essential to us that our customers trust the quality and safety of our products. Consequently, we react as quickly as possible when we discover products that are not compliant with the legal regulations.

Ohio High Sleeper

2018-10-15 Recall: Argos - Ohio High Sleeper

The following notice has been issued by the Competition and Consumer Protection Commission (CCPC) of Ireland:

Argos have identified a safety issue with the ladder supplied with the Ohio High Sleeper and are asking customers to stop using the ladder immediately and avoid using the bed without the ladder. In a small number of cases customers reported the following:

  • rungs / steps on the ladder rotating even after retightening
    ... or
  • rungs / steps on the ladder becoming detached

The ladder has the potential to cause injury if the rungs / steps rotate or detach.

The Argos Home Ohio High Sleeper was sold in white / grey / beech, in two different sizes (standard and shorty) and in a range of mattress options.

All Ohio High Sleepers were sold with the ladder so this safety recall applies

What to do
STOP USING THE LADDER IMMEDIATELY, and avoid using the bed without the ladder. Please remove the ladder from the reach of children and dispose of it safely.

Argos are offering a replacement ladder to all customers who purchased the Ohio High Sleeper. To order a replacement ladder please visit www.clickspares.co.uk/ohio or call the dedicated helpline (number below)

If you have any questions or concerns, please contact Argos on our dedicated helpline on:
UK FREEPHONE - 0800 0113462
ROI FREEPHONE - 1800946744

The Argos dedicated helpline is open between 8am-8pm Monday to Sunday. Argos thank you for your cooperation and apologise for any inconvenience.

to ALL of the colours / options sold.

What to do
STOP USING THE LADDER IMMEDIATELY, and avoid using the bed without the ladder. Please remove the ladder from the reach of children and dispose of it safely.

Argos are offering a replacement ladder to all customers who purchased the Ohio High Sleeper. To order a replacement ladder please visit www.clickspares.co.uk/ohio or call the dedicated helpline (number below)

If you have any questions or concerns, please contact Argos on our dedicated helpline on:
UK FREEPHONE - 0800 0113462
ROI FREEPHONE - 1800946744

The Argos dedicated helpline is open between 8am-8pm Monday to Sunday. Argos thank you for your cooperation and apologise for any inconvenience.

Gelatelli

Lidl GB is recalling Gelatelli Classic Mini Mix Ice Creams, 12 x 50 ml, as some of the packaging is not in English and the product contains almonds and milk.

If you have bought the above product, and have an allergy / intolerance to almonds or milk, we advise you not to eat it. Instead, return it to a Lidl GB store for a full refund, with or without a receipt.

Other Gelatelli products are not affected by this recall.

Lidl GB wishes to apologies for any inconvenience caused.

Any customers with queries or concerns can contact Customer Services on 0370 444 1234

 

 

 

 

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