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Safety News

These pages are intended to pass safety information on regarding equipment and good practice recommendations.

Trading Standards have a product re-call page which is regularly updated.

Argos have there own product recall page which gives up to date information about faulty products.

For a list of these and other manufacturers recalled products please see our page "Product Recalls" which has more details.

Great British Truffle Collection

Montezuma's Great British Truffle Collection

If you have purchased any of this collection (or have any lemon meringue truffles) with a best-before date of 19th October 2018 please return to us for a full refund.

We have discovered a lemon meringue truffle with a small fragment of plastic truffle mould and want to recall anything from a similar date as a precaution.

If in doubt, please return any Great British Truffle Collection (or lemon meringue truffles) for a full refund or replacement.

2018-10-01 Recall: River Island - Girls' outfits

Girls' outifts

As part of our continuing quality control measures we have become aware that the waistband on the following products does not conform with the recommended length requirements.

Girls outfits


2018-10-01 Recall: River Island - Mini trainers


Mini trainers

As part of our continuing quality control measures we have become aware that the top cover of the toggle of the following mini shoes is defective and may come off if pulled.


Mini trainers

If you have purchased any of these products (the product number can be found on the care label) please discontinue their use immediately and return them to us for a full refund and reimbursement of any postage costs. The products may be returned to any River Island store or direct to:
FREEPOST, RI Customer Service Parcels

The safety of our products is a principal concern and we are very sorry for the inconvenience this may cause. If you have any queries please contact Customer Services at:
Email This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel +44 (0)344 576 6444





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